Privacy Policy
1. Introduction
At Zoom In Focus (“we”, “us”, “our”), your privacy and the protection of your personal data are of the highest importance. We are fully committed to respecting and safeguarding the personal information of all visitors, users, and customers who interact with our website, zoominfocus.com (the “Website”), in accordance with applicable global privacy laws and standards, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy explains how we collect, use, disclose, and protect personal data, and outlines your rights and choices regarding the information you provide to us.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to all personal data processed by Zoom In Focus through the Website, associated services, and any related communication channels. Zoom In Focus is the data controller of the personal information processed through zoominfocus.com, meaning we determine the purposes and means of processing your data.
3. Categories of Data We Process
We may collect, use, store, and transfer the following categories of personal data:
a. Usage Data
Information regarding your interaction with zoominfocus.com, including your IP address, browser type and version, operating system, device identifiers, referral URL, pages visited, time and date of visits, and clickstream data.
b. Account Data
Information you provide when creating an account or purchasing a product/service, including your full name, email address, postal address, phone number, and account credentials.
c. Profile Data
Details related to your preferences, feedback, interests, buying habits, order history, and behavioral patterns while using the Website.
d. Communication Data
Records and contents of communications with us, such as inquiries, support requests, complaint submissions, and correspondence history through any of our contact methods.
e. Technical Data
Technical configuration information collected from your device, including hardware model, operating system version, browser settings, time zone, language preferences, device type, and other system settings.
f. Transaction Data
Details regarding transactions you’ve conducted on zoominfocus.com, including payment card data (processed by secure third-party processors), billing details, fulfillment information, and delivery status.
g. Preference Data
Marketing and communication preferences, including your subscription status, opt-in records, and responses to promotional campaigns or surveys.
4. Legal Bases for Processing
Under the GDPR, we rely on the following legal bases to process personal data:
– Consent: Where you have explicitly given permission for specific processing activities.
– Contractual Necessity: Where data is required to provide you with products or services or respond to a request.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests are not overridden by your rights or interests.
– Legal Obligation: Where we are legally required to collect, process, or disclose personal data.
For CCPA compliance, we disclose the categories of information collected, the purposes of such collection, and do not sell personal information without proper notice and opt-out opportunities, where applicable.
5. Your Rights
You have the following rights in relation to your personal data, subject to formal verification:
– Right of Access: To request a copy of the personal data we hold about you.
– Right of Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure: To delete your personal data in certain circumstances (“right to be forgotten”).
– Right to Restrict Processing: To limit how we process your personal data under specific conditions.
– Right to Data Portability: To receive your personal data in a structured and commonly used format for transmission to another controller.
– Right to Object: To object to the processing of your personal data based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at: [email protected].
California residents may also request disclosures regarding their data and exercise additional rights under the CCPA.
6. Security Measures
We employ robust technical and organizational security measures to protect your personal data, including:
– Industry-grade encryption protocols for data transmission and storage.
– Access control mechanisms and user authentication procedures.
– Secure storage systems with limited internal access.
– Routine security monitoring and vulnerability assessments.
– Staff training and internal policies on data handling and privacy.
Despite these measures, no system is entirely immune from cyber risk. We urge you to take appropriate personal data protection steps, including safeguarding your credentials and devices.
7. International Transfers
Where personal data is transferred outside your country of residence — including to countries that may not offer the same level of protection — we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, along with supplementary contractual, technical, and organizational protections, to ensure data is handled in accordance with applicable privacy obligations.
8. Data Retention
We retain personal data for no longer than necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Retention periods vary by data category:
– Usage Data: up to 12 months
– Account and Profile Data: as long as you maintain an account or as required by relevant tax or compliance laws
– Transaction Data: 7 years for financial and audit purposes
– Communication Data: 3 years following last correspondence
– Preference Data: until you alter your preferences or withdraw consent
We review our data retention policies periodically and anonymize or securely delete information no longer needed.
9. Cookie Policy
Zoom In Focus uses cookies and similar technologies on zoominfocus.com to enhance your user experience and collect usage analytics. Cookies we deploy include:
– Essential Cookies: Necessary for basic website functionality.
– Functional Cookies: Remember settings and preferences to provide a tailored experience.
– Analytics Cookies: Help measure and analyze user behavior to improve functionality.
– Performance Cookies: Collect data to evaluate and improve site performance.
Some cookies are set by third parties, such as analytics providers.
10. Cookie Management and Legal Compliance
We comply with GDPR and CCPA cookie consent requirements. Upon your first visit to the Website, a cookie banner will prompt you to accept or manage cookie settings. You may modify these preferences at any time using our cookie settings panel or by configuring your browser’s security settings.
Under CCPA, you may opt-out of the sale of personal data collected via cookies. Zoom In Focus does not sell personal information as defined by the CCPA.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have received personal data from a child without verifiable parental consent, we will take immediate steps to delete that information. If you believe a child may have provided us with personal data, contact us at [email protected].
12. Policy Updates
We reserve the right to amend or update this Privacy Policy to reflect changes to our practices or legal requirements. Any significant changes will be communicated via zoominfocus.com or by direct notification, based on user impact and legal obligations. Continued use of our Website signifies your consent to the updated policy as published.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, your personal data, or our data practices, you may contact us at:
Email: [email protected]
We are committed to resolving any privacy-related concerns in a timely and transparent manner.
Zoom In Focus remains committed to protecting your privacy and complying with all applicable data protection laws, including GDPR and CCPA. If you have concerns regarding your data or rights, please do not hesitate to reach out.